SharePoint 2010 User Profiles Display name is Domain/User

Sometimes, and for a seemingly random selection of users, SharePoint will display a user as Domain/User rather than using the Preferred display name.  So for example instead of Displaying my name as Neil Cummings, it will show as SharePoint/ncummings. 

One way to resolve this is to reset the sync DB by running the following commands:

stsadm -o sync -listolddatabases 0
stsadm -o sync -deleteolddatabases 0
stsadm -o sync -synctiming m:1
stsadm -o sync

This is non-destructive and may resolve the problem.


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